We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
I'm mapping a bunch of fill tabs on a form to flow as one would expect; left to right, up to down. I took hours changing the automatically generated tabs to flow the way I wanted, but after saving, closing, and opening the document the next day, the order is all screwed up again! I tried putting them back in order, saving, closing, and reopening the file once more, and it happened again. I called Adobe Support about it, but the called claimed I was the first to ever have this problem and that she'd let the developers know.
This is very frustrating. Does anybody have any idea why this might be happening?
Go to Edit (or the Acrobat menu if you're on a Mac) - Preferences - Forms and tick off "Automatically adjust tab order when modifying fields".
Ah, gotcha. I saw that at some point, but assumed it only happened when the Prepare function auto-generated tabs for the first time. Not sure why that Adobe Support rep didn't think to mention that to me, but I'm glad somebody else did. Thanks!
Actually, that didn't quite do the trick. I unclicked that "Automatically adjust tab order when modifying fields" option, hit OK, and went about my way editing the tab order again. Most of it is sticking whenever I reopen the file, but it's still happening somewhat. I'm starting to think this program is just buggy and inconsistent.
Also, on an unrelated topic, the "Automatically calculate field values" option in Preferences > Forms keeps on reselecting itself even when I disable it...
Are you dragging groups of fields in the Fields List panel to change the tab order, by any chance?
I do sometimes. Is that what's causing me trouble?
Probably... There's a super annoying bug in Acrobat for many years now where if you drag a group of fields in the Fields List to change their tab order it does so, but it also reverses the internal order of those fields. So if you have fields in this order:
And you drag B,C,D to be before A it looks like this (as you would expect it to be):
But in fact it's:
And you'll only see that it's like that if you save the file, close it and then re-open it.
That makes so much sense! I was wondering why my flow was reversing...I'll make sure to shift single tabs from now on. Thank you so much for your help!
You're very welcome! This stupid bug cost me a lot of time and effort before I figured out what was going on...
Having similar problem in InDesign Interactive Form
It could be that you are not in Acrobat Pro DC, but are in Acrobat Reader DC?
I have included a marked up screenshot so you can see where it should be in the menu:
Yeah -- actually the problem is InDesign
Could have sworn your comment didn't mention InDesign - I thought that you said you couldn't find Forms in the Preferences menu. Did I reply to the wrong thread?
Anyway, have you seen this?
Hello! I'm having the same frustration! I noticed the comment about not dragging a group of fields, but my problem is that when I try to move only one nothing happens; it won't move at all. When I drag a group, they appear to move, but they don't stay there. I did click off the box in preferences, but that doesn't seem to help either. Is it just a bug and there's nothing I can do???
Same issue - I am only trying to reorder by dragging 1 field. Nothing happens. FRUSTRATING!!! It worked on the first page, no go on the second page.
Hi Julie, I'm currently in the exact same situation. Did you ever get this resolved?
Hi there, I'm currently in the exact same situation as Julie was in Oct. 2020: "when I try to move only one nothing happens; it won't move at all. When I drag a group, they appear to move, but they don't stay there. I did click off the box in preferences, but that doesn't seem to help either."
Has there been any solution to this in the meantime?
To tell the truth, I haven't had a need to do this since last year, so I can't really say. I have worked on forms, but haven't needed to move them. It sounds like the problem isn't fixed! I'm sorry I can't help. Good luck!
Can you share the file in question with us?