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Price Change

New Here ,
Jul 08, 2024 Jul 08, 2024

My price is meant to be $36, why am I being made to pay $41?

 

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Community Expert ,
Jul 08, 2024 Jul 08, 2024

Price of what? Where?

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New Here ,
Jul 08, 2024 Jul 08, 2024

Adobe Creative Cloud, my plan is now $40

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Community Expert ,
Jul 08, 2024 Jul 08, 2024

In the US the price for that is US $59.99/mo. I assume you're located elsewhere... Hence my question "where?".

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New Here ,
Jul 08, 2024 Jul 08, 2024

South Africa

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Community Expert ,
Jul 08, 2024 Jul 08, 2024

The price currently offered there is US$34,49 for the first year, then US$66,69/mo. If that's what you subscribed for but it's not what you're paying contact Adobe Customer Service and complain, using one of these channels:

Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person, or via phone, during working hours)

Twitter: https://twitter.com/AdobeCare

There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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New Here ,
Jul 08, 2024 Jul 08, 2024
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ohhh ok thanks

 

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