Print to PDF in Outlook Creates Endless Notepad Files w/ Errors

[Dustin_Ventin]

My employer is trying to use the "Print to PDF" option while in Outlook to turn his e-mails into PDF's. Unfortunately, instead of creating a PDF file, this process creates an endless series of Notepad files to open one after another, each with an identical message about "error printer spooling, skipping, blah blah, etc." These Notepad messages are endless, clogging up the system and forcing a hard reboot.

My employer does not experience these issues with any other application than Outlook.

My gut reaction is that one of his add-ons is interfering with the adobe printer, and that I should start in safe mode and slowly reintroduce his add-ons to find the culprit. Before I do that, though, does anyone else have any ideas?

Thanks!

[Dov Isaacs]

Without knowing the contents of those .txt files, we can't help you. What you blithely describe as “blah, blah, etc.” is critical to knowing what the problem is and fixing same, if possible.

Also note that Acrobat does provide a capability of creating PDF files directly from within Outlook from each or a combination of e-mail messages. There should be no need to print to the Adobe PDF PostScript printer driver instance.

          - Dov

[ns50260685]

Here you go.  The contents of those .txt files. 

I am creating a document in Word, then printing it to PDF.  Then, Note pad explodes with an endless creation of the below Notepad logs. they just keep opening and I have to close the computer to get them to stop. I have saved one of them if you want that as well.

%%[ ProductName: Distiller ]%%
Calibri-Bold not found, using Courier.
%%[ Error: invalidfont; OffendingCommand: xshow ]%%

Stack:
-dict-
-file-

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

[PK Jenn]

I don't see a solution to this issue.  I'm having the same thing happen to me today.  I print to pdf, select destination folder, everything seems fine but then I have tons and tons of notepad errors popping up with various text but all related to janc not found, using courier with a long list of "Stack:" numbers. 

[PK Jenn]

Update. Found a solution here: https://community.adobe.com/t5/acrobat/adobe-prints-to-notepad-error-message/m-p/10979221?page=1#M24...

[Bucket5EE7]

Thanks for the dilligent follow-up. 

[clever_giggles87760]

Perfect! Thanks so much. This article solved my problem.

[Theresa.83987]

Thank you!! This fixed the issue. 

[Pablo.Bueno]

THANK YOU! Still working in April 2024

[Tranquil_Elixir0720]

Thank you Jenn, this worked perfect!