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Printing a PDF only opens a Save As Dialogue, Does NOT actually print.

New Here ,
May 10, 2017 May 10, 2017

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I have Acrobat DC, when I open a file and then try to print to my printer. It instead saves the file as a PDF. The printer dialogue box opens up and allows me to select the printer as if I was going to print but then when I press print a save as dialogue box opens up. I am assuming this is a checked setting somewhere, how do I fix this?

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Print and prepress

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May 13, 2017 May 13, 2017

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The problem is most likely due to a particular setting being inadvertently set.

 

From the Acrobat Print dialog, press Advanced.

 

Then in the Advanced Print Setup dialog, select the Output pane (left part of dialog).

 

You will see an option labelled Print to File. Make sure that this option is not checked (checking this option on forces the print driver's output to be diverted to a file causing a Save as dialog to appear).

 

Press OK and then Print. Your output should now correctly go the printer.

 

2017-05-13_22-56-33.png

 

If that does not solve the problem, it could be that the actual printer properties as accessed via Windows has a similar option checked. But if that was the case, all applications would experience the same problem.

 

Let us know if this solves your problem.

 

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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New Here ,
May 15, 2017 May 15, 2017

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hi, this morning Adobe Acrobat  Pro 9 is refusing to print to either of my printers (CANON PIXMA M922, DELL 1320 laser). it will only bring up the Save as File dialogue (like the previous posters problem). i tried the approach recommended above (go to ADVANCED settings). however, the page that comes up does not have a PRINT TO FILE box to check/uncheck. the only box on this line is PRINT TO IMAGE.

before coming to this website, i tried repair ACROBAT PRO. it did not fix the problem.

your help will be appreciated.

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LEGEND ,
May 15, 2017 May 15, 2017

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Acrobat is not broken, it does not need repair. Turn off the PRINT TO FILE option. The answer was for Acrobat DC, not 9. Poke around for the option.

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New Here ,
Sep 14, 2019 Sep 14, 2019

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Thanks a lot for your advice ! It worked with me. I was stuck in typing a pdf document just I followed  your advice then everything worked properly.

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Explorer ,
Mar 25, 2021 Mar 25, 2021

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Thanks for the advice! 🙂 

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New Here ,
Feb 22, 2024 Feb 22, 2024

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Thanks Dov, but I cannot for the life of me, find what you are proposing to fix this very frustrating problem. You mention the 'Print Dialog" .. sorry but ?

Maybe I need to reinstall the pdf. The picture of the 'Advance Print Setup' is nothing like what I have on my machine.

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Community Expert ,
Feb 22, 2024 Feb 22, 2024

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What do you see in the print dialog?

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New Here ,
Feb 23, 2024 Feb 23, 2024

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When I trigger the Print icon, a 'Save to File' appears. If I click on the
'Save' button, the pdf is saved on my Desktop.
I then need to open that file from the Desktop and go to Print. Most times
this works, but it can become a bit time consuming.
The Epson Print control page come up, and there is NO 'Save to File' link
on any of the pages that I can find. And I have spent some time looking.

I have an older HP laptop, 14S -dko, using Windows 10 Version 22H2, and a
Epson EP 2205 Printer.

When I try to bring up a Acrobat page, hence pdf, there is nothing I can
find that says 'Save to File'.

Thanks for your help.

--
Nobby

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Community Expert ,
Feb 24, 2024 Feb 24, 2024

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Open the PDF file in Acrobat and print it.

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Community Expert ,
Feb 24, 2024 Feb 24, 2024

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(Von Dov bekommst Du hier im Forum leider keine Antwort mehr. Er ist im Ruhestand, jedenfalls für Adobe.)

 

Welche Acrobat Version hast Du denn?

 

Wir sind uns natürlich einig, dass die PDF-Datei mit Acrobat geöffnet wird und nicht mit etwas anderem?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
May 07, 2024 May 07, 2024

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I checked and the print to file box is not checked and still just wants to save the file. tried diffwent laptops and the same think happens on both.

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