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Jenny348617570v29
Participant
January 31, 2025
Question

Printing from Chrome with Adobe- DPI Defaults to 300

  • January 31, 2025
  • 1 reply
  • 1443 views

Hi All,

 

Whenever I open a PDF in Chrome (via adobe specifically) the printing defaults to 300 DPI and comes out tiny. I have looked everywhere for where to change this but it's only with PDF files in Chrome.  It's not in chrome or printer settings. Any idea how to fix this?

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
January 31, 2025

Hi there

 

Hope you are doing well and thanks for reaching out.

 

As described, when you open a PDF in Chrome (via Adobe specifically), the printing defaults to 300 DPI and comes out tiny.

 

Please try the steps below and see if that works for you:

 

1. Check Chrome’s Print Settings:

- When printing a PDF in Chrome (via Adobe), press Ctrl + P (Windows) or Cmd + P (Mac) to open the print dialog.
- Under More Settings, check the DPI option and adjust it to a higher value (e.g., 600 DPI).
- Ensure Fit to Page or Actual Size is selected instead of "Shrink to Fit."

 

2. Try Adobe Acrobat’s Web Viewer Instead of Chrome’s Default

- If Chrome is using its built-in PDF viewer, switch to Adobe Acrobat’s extension:
- Open Chrome and go to chrome://extensions/
- Locate Adobe Acrobat and ensure it is enabled.
- Open the PDF again and try printing.

 

3. Download the PDF and Print from Adobe Acrobat

- If the issue persists, try downloading the PDF and printing it directly from Adobe Acrobat/Reader instead of Chrome and see if that works.

 


Let us know how it goes.

 

 

 

J
Jenny348617570v29Author
Participant
January 31, 2025

Hi,

I checked Chrome's settings and I am printing from the web viewer. Something in the code is setting the default to 300DPI for some reason. I can manually change it but it's weird that this is happening.

 

Thanks for reaching out.

S_S
Community Manager
S_SCommunity Manager
Community Manager
March 5, 2025

Hi @Jenny348617570v29,

 

Hope you are doing well. Sorry for the trouble, and the delayed response.

 

If you are still looking for a solution, you might want to set the registry to keep the setting as you require.

 

  • Location:
    The relevant registry key is usually found under "HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC\General".
  • Value to modify:
    The "PrintResolution" value within this key determines the default DPI setting for the Adobe PDF printer.
  • Changing the value:
    • Open the Registry Editor on your Windows system.
    • Navigate to the specified registry key.
    • Double-click on the "PrintResolution" value.
    • Enter the desired DPI value (e.g., 300 for high-quality printing).
    • Click "OK" to save the change. 
       
Hope this helps.
 

-Souvik

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