Printing Issues with Acrobat Reader v25.001.20744 on Windows 10 LTSC

[jdenningallsouth]

Following the recent update to Adobe Acrobat Reader version 25.001.20744, we’ve encountered consistent issues when printing PDFs on Windows 10 21H2 LTSC.

Specifically:

• Scanned documents and PDFs appear cut off when printed
• Embedded images are missing or not rendered, despite being visible in the file
• The issue occurs across multiple printers and drivers, including virtual drivers like Hyland Virtual Print Driver
• Printing the same files from Edge or Chrome works perfectly
• Reverting to a previous version of Acrobat Reader resolves the issue, but reinstalling v25.001.20744 causes it to return
  
  

This behavior strongly suggests a bug introduced in the latest release. We haven’t seen other reports yet, so we wanted to raise this here in case others are experiencing similar problems or Adobe is already investigating.

Please advise if there’s a known workaround or if this issue is being tracked. 


This was a PDF that was printed from adobe. Clearing the ID is missing informaion when printed from adobe. This doesnt happen when printing the form from Chorme or Edge.

 

[Meenakshi Negi]

Hi jdenningallsouth,

Thank you for reaching out, and sorry about the trouble caused.

This is a known issue, and the team is working on a fix. We will update you once the patch is available. 

We appreciate your patience.

Thanks,

Meenakshi

[Jody A]

Hi,  we are also having this same issue.  Will the patch be sent to everyone so we will be able to repair this issue?

thank you very much.

Jody M. Anderson

[Saipayan38133503mhmi]

Hi @jdenningallsouth , @JR Boulay @Jody A ,

We have shipped a fix for above in version 25.001.20756.f37bfba . 
Updating to above version should fix this issue . 

Thanks and regards , 
Adobe Engineering team 

[JR Boulay]

[MOVED TO THE ACROBAT READER DISCUSSIONS]

[Rene5E3A]

I am having an issue with printing as well, is there a way to report this to adobe? Their latest update broke their printing function. Pages come out mostly blank with a tiny bit printed.

[Amal.]

Hi there 

Hope you are doing well and sorry for the trouble. 

The planned update of Adobe Acrobat/Reader is now available. Please update the application to the latest version 25.01.20756 go to Help > Check for updates and reboot the computer once and see if that helps. 

Let us know how it goes. 

~Amal