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M
MK 2025
Participant
January 28, 2025
Answered

Printing issues

  • January 28, 2025
  • 2 replies
  • 754 views

Regardless of what printer I use, when creating a PDF, the background that prints has a pale yellow background. ????? I do not know why this is happening... Any suggestions???

 

    Correct answer Amal.

    Hi there

     

    Hope you are doing well and thanks for reaching out.

     

    Have you started experiencing this issue recently after the update or was this happening earlier as well?

     

    What is the version of the OS and the Acrobat Pro you are using? Go to Help > About Acrobat and make sure its updated to the latest version 24.05.2039X go to Help > Check for updates and reboot the computer once.

     

    Also go to Preferences (Ctrl,Cmd+K) > Accessibility > Select 'Replace document colors' and set Page background to White > click OK and try to print and see  if that works.

     

    You may also try to print the PDF as an image. Go to Print > Advanced > Print as image and see of that helps.

     

    Let us know how it goes.

     

     

     

     

    2 replies

    M
    MK 2025Author
    Participant
    February 5, 2025

    Thank you!!!!

    AnandSri
    AnandSri
    Legend
    March 10, 2025

    Hello MK,

     

    Glad to hear that the issue is resolved and you're back on track! Feel free to reach out if you need any assistance with the app.

     

    Thanks,

    Anand Sri.

    Amal.
    Amal.Correct answer
    Legend
    January 28, 2025

    Hi there

     

    Hope you are doing well and thanks for reaching out.

     

    Have you started experiencing this issue recently after the update or was this happening earlier as well?

     

    What is the version of the OS and the Acrobat Pro you are using? Go to Help > About Acrobat and make sure its updated to the latest version 24.05.2039X go to Help > Check for updates and reboot the computer once.

     

    Also go to Preferences (Ctrl,Cmd+K) > Accessibility > Select 'Replace document colors' and set Page background to White > click OK and try to print and see  if that works.

     

    You may also try to print the PDF as an image. Go to Print > Advanced > Print as image and see of that helps.

     

    Let us know how it goes.

     

     

     

     

    M
    MK 2025Author
    Participant
    February 5, 2025

    Thank you for your help.  I was able to get a tech to finally help me.

    Unfortunately, I keep finding little quirks in the software that cause issues that frustrate me.

    Again thnk you.

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