Printing PDF always not responding

[JessicaJS]

Hi, I have a few users who encounter issues when printing PDF files on Adobe Acrobat.

• Adobe Acrobat goes into "Not responding" state when trying to print.
• After selecting the print option, Acrobat will spin and won't print until 10-20 minutes later.

Note: Users have no issue printing other documents such as Word. App re-installation has been done but issue persist.

Can you advise any troubleshooting or setting update which can help improving the print experience from Adobe Acrobat please? Thanks.

[Winfried Reng]

Hi Jessica,

This is the forum for Adobe FrameMaker. I think that your question is related only to Accrobat.

Can you post your question on one of the Acrobat forums?

Your issue sounds strange to me. I do not know what could cause this. Hopefully someone on the Acrobat forum can help!

Best regards, Winfried

[Jeff_Coatsworth]

Moved you over 😁