Printing to PDF Prints Blank Pages - How do I fix this?

Forum|Forum|7 years ago
January 28, 2019
1 reply
13335 views

I have to "Print to PDF" from my printer dialog box for our vendor, but images do not convert and/or pages are blank. It seems like it happens only with large files. How do I fix this? I'm trying to convert a 10 page newsletter to a PDF. I usually fix it by shutting down my files, reopening them and trying again. This time, it's not working. There are no updates available.

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jane-e

Community Expert

Print to PDF is an obsolete workflow. If your printer insists on that method, you need to find a new printer.

What is your source document? InDesign? Fraemaker? Microsoft Word? What version?

What version of Acrobat do you have installed?

S

skykleinpeterAuthor

Participant

Yeah, working on a new vendor. They want me to Print to Pdf since they configured the PDF presets in my Acrobat program.

It's Publisher, which I know is half the problem. Also did it in Powerpoint too.

Acrobat version: 15.60

S

skykleinpeterAuthor

Participant

Hi skykleinpeter,

I don’t use Microsoft Publisher, as I use Adobe InDesign.

According to Microsoft’s website, choose:
File > Export > Create PDF/XPS Document > Create PDF/XPS

Here’s the link:

Save As or convert a publication to .pdf or .xps using Publisher - Publisher

Try it just to see if everything works and let us know.

Adobe does not own PDF. They gave away the technology many years ago and PDF is owned by an ISO. That means that you can have a Microsoft PDF and an Apple PDF and many others. If you are creating a Microsoft PDF and it goes wrong, then you have to ask Microsoft why. That’s why we need the info from Properties.

Jane

Aha! That makes sense. I'll try them. I've purchased the Creative Suite for one year, just haven't felt comfortable enough to make the switch since the publication is published weekly. I tried the export and it said Publisher Can Not Save the File. Bummer! Was hoping that would have done it. Thanks for your time!

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