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Participant
January 28, 2019
Question

Printing to PDF Prints Blank Pages - How do I fix this?

  • January 28, 2019
  • 1 reply
  • 13335 views

I have to "Print to PDF" from my printer dialog box for our vendor, but images do not convert and/or pages are blank.  It seems like it happens only with large files.  How do I fix this?  I'm trying to convert a 10 page newsletter to a PDF.  I usually fix it by shutting down my files, reopening them and trying again.  This time, it's not working.  There are no updates available.

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1 reply

jane-e
Community Expert
Community Expert
January 28, 2019

Print to PDF is an obsolete workflow. If your printer insists on that method, you need to find a new printer.

What is your source document? InDesign? Fraemaker? Microsoft Word? What version?

What version of Acrobat do you have installed?

Participant
January 28, 2019

Yeah, working on a new vendor.  They want me to Print to Pdf since they configured the PDF presets in my Acrobat program. 

It's Publisher, which I know is half the problem.  Also did it in Powerpoint too. 

Acrobat version: 15.60

jane-e
Community Expert
Community Expert
January 29, 2019

Aha!  That makes sense.  I'll try them.  I've purchased the Creative Suite for one year, just haven't felt comfortable enough to make the switch since the publication is published weekly.  I tried the export and it said Publisher Can Not Save the File.  Bummer!  Was hoping that would have done it.  Thanks for your time!


Okay, ask again if you still have questions!

~ Jane