Privacy between Creative Cloud licenses

This is pretty convoluted.

1. I have a personal account under courtneydawg@gmail.com which includes Photoshop only.

2. I would like to close that account, as my employer has purchased a full Creative Cloud subscription for me.

3. The account in #2 above is personal in that it is only for me to use (on two devices, as stipulated by Adobe). 

4. There were multiple accounts used by my employer (MarketPro Inc) in the past, but all have expired or been canceled by MarketPro.

5. I have tried deleting my desktop app several times in an attempt to default only to the newest single-user account purchased by MarketPro in March, 2022.

6. When I log in with my business email (courtney@marketproinc.com), I am not taken to the right account. I am taken to the free account MarketPro had originally told me to use.

7. When I log in with the corporate email (marketpro@marketproinc.com), I am not taken to the right account (the one we are being charge $52/no for, that only I use)

8. I cannot find the correct confirmation from Adobe, directing me to the new paid account in my email. I ordered with a company card, so no one else in the company has the correct login info.

9. We are billed automatically, so even my accounting department says they cannot verify any of the account info. Not sure if this is true, but I cannot get beyond this with them.

10. I am asking you to look up my account, either by company name or one of my two possible email addresses, the two marketproinc addresses list above, and please help me clear what every cache I need to to prevent the desktop creative cloud app from reverting to any of the previous accounts.

Thanks so much. This has been a HUGE problem, and I really need to get it resolved. Any help on your part would be very, very much appreciated.

Courtney Cooper

MarketPro Inc.

8. I canno