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Hi,
I have an issue with one of my pdf files.
I view it perfectly in Adobe Acrobat and Adobe reader but when I want to print the file every checkboxes are empty.
I just don't know why it happens.
Could you please tell me if I have to modify anything in the file or in my print config to see the box correctly ?
My computer : PC Windows 10 with Adobe reader DC 17.9.20044.222436 and Adobe Acrobat Pro (last version)
Printers : tested on a Lexmark MS623 and with PDFCreator
The file tested : https://lsddownload.logista.com/Download/GetDirect?accountId=sharebox&documentId=f42f4853-6f69-4eb6-...
Apparently, my provider who is working with mac doens't have any problem with the same file.
Thanks in advance.
In Adobe Acrobat DC:
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Hi Caroline,
I'm having little time to check upon your problem, but I can confirm your findings. The checkboxes are not printed. But I have also strange behaviour of the checkboxes. Which let's me think that the form is not quite state of the art.
As you mention your provider: what program does he use?
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Well, they use Acrobat pro but I don't know which version exactly. Hopefully the last one.
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CarolineMar wrote
Well, they use Acrobat pro but I don't know which version exactly. Hopefully the last one.
You're sure about Acrobat Pro?
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Hi,
Sorry for the delay,
They use Adobe Acrobat Pro DC (Version 2019.010.20069)
If you have any idea, I take it!
Regards
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In Adobe Acrobat change the names of the checkboxes.
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In Adobe Acrobat change the names of the checkboxes.
> How do I do that ?
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In Adobe Acrobat DC:
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Thanks a lot.
Apparently, Acrobat and reader on PC don't know how to print checkboxes when names have spaces.
We put names wthout and it works fine.
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Hello !
I encountered the same problem, and I fixed it by renaming the checkboxes, as you advised. But it has nothing to do with spaces or special characters in their names. I created new checkboxes with that kind of characters, and it worked fine. So, what can be the problem ? Isn't there some setting to configure properly ?
Thank you !
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Open PDF in Acrobat DC using "Prepare Form" tool. Right-click on the checkbox, select "properties" and under the "general" tab and click on the "Form Field" drop-down box in the "Common Properties" box near the bottom. Change the selection in the From Field drop-down box to "Visible".