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sean_ropp
sean_ropp
Inspiring
April 28, 2020
Question

Problem with Acrobat DC, Error 213 23

  • April 28, 2020
  • 2 replies
  • 934 views

So I've been looking around for any solutions to this latest problem with Adobe that I've been having.  I recently used InDesign to make a PDF, and now I need to use Acrobat DC to make it a form fillable document.  However, as soon as I opened it up I got an error, (213 23).  I've attempted to search for a solution for this error code but it has been impossible to find any solution for it.  At this stage Acrobat is completely unusuable.

 

I have restarted my PC, as well as completely uninstalling and reinstalling CC and Acrobat DC.

This topic has been closed for replies.

2 replies

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
May 31, 2020

HI,

 

Just wondering if you were able to resolve this issue by applying the latest updates to Acrobat.

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
April 28, 2020

Have you actually follow the instructions of that message and contact technical support with the error number?

sean_ropp
sean_roppAuthor
Inspiring
April 28, 2020

Yes, I only ever get back an email saying that the ticket is open.

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
April 28, 2020

See if the tips discussed in this thread resolves your issue: https://community.adobe.com/t5/acrobat/configuration-error-213-11-with-adobe-acrobat-dc/td-p/8796566?page=1

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