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Participant
December 18, 2019
Question

Problem with Licensing expired

  • December 18, 2019
  • 2 replies
  • 1012 views

Hello,

 

I have a problem with an installation Adobe DC Pro 2015 with regular license registration on Adobe ID.

Are a double of day that I recieve a message that say the license is expired.

But this license is type permanent  license is not subscription as the last version of Adobe.

Because I receive this message if my license is type permanent?

This topic has been closed for replies.

2 replies

try67
Community Expert
Community Expert
December 19, 2019

Are you sure you installed the right version? What does it say under Help - About Adobe Acrobat?

Participant
December 19, 2019

Hello,

 

Yes, the version installed on my PC is Adobe DC Pro 2015.

try67
Community Expert
Community Expert
December 19, 2019

Please post a screenshot of the About window.

Bani Verma
Legend
December 19, 2019

Moving this query to the correct community 'Acrobat', experts here will be able to help you better.

Participant
December 19, 2019

Hello,

But exist another community for application 'Acrobat' dedicate, because I did not know.

I search in this community for ask the resolution my problem.

Excuse me.