Problem with my Adobe Acrobat Pro

[David27737817kixk]

Good morning,
I have a problem with my Adobe Acrobat Pro (2022.003.20282 - 64 bit), Win 11 PRO - 22H2 OS.
For some days it no longer opens with a double click on the icon but only with the right mouse button via 'Run as administrator'.
Even double-clicking on the .pdf files, the program does not open. Furthermore, if I click on the files attached to an email, the system asks me if the files are reliable and this thing was not asked before.
The pc belongs to work, as antivirus there is Sophos the same one that my colleagues have but this problem is only me.
Can you help me?

[Meenakshi Negi · Accepted solution]

Hi David27737817kixk,

Thank you for reaching out.

Try once reinstalling the Acrobat. Remove the application and run the cleaner tool ().

Reboot the machine and reinstall the application from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.

Check if that helps.

If the issue still occurs, let us know.

Thanks,

Meenakshi

[David27737817kixk]

Hello @Meenakshi Negi,
with your advice I managed to solve the problem !!!
Now everything works perfectly and thank you so much!!!
I also take this opportunity to send you and all the users of the forum my most sincere wishes for a happy new year!,