Skip to main content
D
Dmitriy317258955te6
Participant
August 18, 2023
Answered

Problem with "fill & sign" function

  • August 18, 2023
  • 2 replies
  • 4118 views

When filling out a document using the fill and sign function, after saving the document and reopening, the entered text is displayed in an unreadable form. One line may display normally, but most of the text is unreadable

 

The document uses the Russian language.
But there is a problem with other languages as well.

 

https://community.adobe.com/t5/acrobat-discussions/adobe-reader-updated-to-2023-003-20269-asian-language-font-pack-stopped-working/td-p/14009477

 

Are the developers aware of this bug?
Wait for a decision or look for alternative software?

    This topic has been closed for replies.
    Correct answer Vinod Dobhal

    Hi All,

     

    The font corruption issue has been fixed in the latest update of Adobe Acrobat 23.003.20284.2636a55. Please try updating the application to the latest version.

     

    Thanks,

    Vinod

    2 replies

    V
    Adobe Employee
    Vinod DobhalCorrect answer
    Adobe Employee
    August 24, 2023

    Hi All,

     

    The font corruption issue has been fixed in the latest update of Adobe Acrobat 23.003.20284.2636a55. Please try updating the application to the latest version.

     

    Thanks,

    Vinod

      י
      יהלום31859616gvww
      Participant
      August 24, 2023

      thanks so much!

      Eric Dumas
      Community Expert
      Eric DumasCommunity Expert
      Community Expert
      August 18, 2023

      Can you try to open the filled/signed document in a web browser, just to check if the text appears correctly.

      Next, in the File>Properties>Fonts tab, can you share a screenshot of the fonts used?

      П
      Почта31748576jvy3
      Participant
      August 18, 2023

      Hi!
      Win10 1909
      Adobe Reader DC 2023.03.20269 64-bit

      Fill & Sign doesnt work properly!
      When fill it with random characters such a 123___ asd фыв or something, after saving in pdf and reopened in Reader DC it shows crossed checkboxes. In browser it shows blanks with some characters.

      П
      Почта31748576jvy3
      Participant
      August 18, 2023

      and its works well with english chars.. 

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices