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Problem with Swedish/Scandinavian letter "Ö" when automatically tagging PDF-document in Acrobat

New Here ,
Apr 29, 2020 Apr 29, 2020

Hi!

 

Sometimes, when I automatically tag a PDF-document, it looses all of the letter "Ö" in the whole document. Other swedish characters like "Å" and "Ä" it recognizes though.

 

This is very frustrating when the document is complex to tag from scratch. Like a very large table (8 pages) containing a massive amount of the word "Fördjupad" for example 🙂

 

In WORD the language is set to Swedish, when exported Acrobat recognizes it as english for some reason.

I've tried changing the language to swedish before the automatic tagging but still doesnt help.
Anyway it recognizes "Å" and "Ä" so could'nt be that anyway right?

 

"Ö" does not disapear from the page itself, but it is deleted from the container (se attached file)

 

The thing is that I consider the automatically tagged version of tables easier to work with then the ones straight from word.
The ones straight from word i have to go through a lot and mark layout objects as artifacts manually.

 

Thank you in advance!

TOPICS
General troubleshooting , Standards and accessibility
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Community Expert ,
Apr 29, 2020 Apr 29, 2020

Hi,

 

Try this:

  • before you export the MS Word document to a PDF, run the Accessibility Checker.
  • The checker will create a report that allows you to identify if the problem might be related to the font type encoding used in your original document.
  • Once you analyze the results of the Accessibility Checker you can test with alternate text that will work in both MS Word document and in a PDF after the export.
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New Here ,
Apr 30, 2020 Apr 30, 2020

It says that there are no problems with the document, and the typeface is Arial.

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Community Expert ,
Apr 30, 2020 Apr 30, 2020
LATEST

Ok that's good . 

 

Now, did you check the text encoding? This is the tricky part.

 

Use this Micrososft Office support guidance:

 

https://support.office.com/en-us/article/choose-text-encoding-when-you-open-and-save-files-60d59c21-...

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