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New Acrobt User
Participant
January 14, 2021
Question

Problema al ejecutar Adobe Acrobat 2020 (Error: 16)

  • January 14, 2021
  • 1 reply
  • 2269 views

Acabo de comprar e instalar el Adobe Acrobat 2020, pero al querer ejecutar el programa me marca Erro: 16, que me dice que desinstale y vuelva a instalar el paquete, ya lo hice y no ayudo, alguien que me pueda ayudar con este problema

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1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
January 15, 2021

Hi there

 

Hope you are doing well and sorry for the trouble. As described you are getting the error 16 when you try to run the application.

 

The error 16 occurs when permissions to application folders (Adobe PCD and SLStore) are set incorrectly. Follow the instructions provided in the help page https://helpx.adobe.com/creative-cloud/kb/configuration-error.html to set the correct permissions for your operating system and see if that works for you.

 

Regards

Amal

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