Problems adobe

Question

Hello, I just updated my Mac (Sonoma) and now I cannot open my PDFs. The other apps seem to still be working fine

I went to creativecloud.adobe and tried to open the Acrobat app from there, but it didn't work. A pop-up message saying "The Adobe Acrobat app cannot be opened" appeared.

Amal. · Answer

Hi there

Hope you are doing well and thanks for reaching out.

As the application is not opening at all, please remove the application using the Acrobat cleaner tool https://adobe.ly/4astnD4, reboot the computer and reinstall the application using the direct link https://adobe.ly/3xtVwew and see if that works.

Let us know how it goes.

~Amal

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