• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Problems adobe

New Here ,
Apr 02, 2024 Apr 02, 2024

Copy link to clipboard

Copied

Hello, I just updated my Mac (Sonoma) and now I cannot open my PDFs. The other apps seem to still be working fine

I went to creativecloud.adobe and tried to open the Acrobat app from there, but it didn't work. A pop-up message saying "The Adobe Acrobat app cannot be opened" appeared.

 

TOPICS
PDF

Views

162

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 08, 2024 Apr 08, 2024

Copy link to clipboard

Copied

LATEST

Hi there

 

Hope you are doing well and thanks for reaching out.

 

As the application is not opening at all, please remove the application using the Acrobat cleaner tool https://adobe.ly/4astnD4, reboot the computer and reinstall the application using the direct link https://adobe.ly/3xtVwew and see if that works.

 

Let us know how it goes.

 

~Amal

Regards
Amal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines