Problems installing Adobe DC Standard after the trial of Adobe Acrobat DC Pro ended

Question

Hello,We are facing a problem with Adobe Acrobat DC Standard. In the past we used a trial Version of DC Pro. After the trial expired, we purchased Adobe DC standard.We uninstalled completely the pro version and we used the invite to install the standard version. When the installation is finished, it opens Adobe Acrobat Pro DC instead and asks to provide a serial number in order to activate the software.Any ideas?

kglad · Answer

if windows:uninstall pro using the uninstaller, thenclean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labsrestart your computerinstall acrobat std (being careful to download the correct installation file).Downloadable installation files available:Suites and Programs: CC 2017 | CC 2015.5 | CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3Acrobat: DC, XI, X | X Suite | 9,8 | 9 pro extended exe,9 pro extended 7z | 9 standard | 8 standard | Authorware: 7.01 windows | Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1Cold Fusion: 11, 10 | 9.0.2, 9.0.1, 9.0.0, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0  | Contribute: CS5 | CS4, CS3 | 3,2FrameMaker: 12, 11, 10, 9, 8, 7.2 | Lightroom: 6.8| 5.7.1| 4.4 | 3.6 | Photoshop Elements: 15,14,13,12,11,10,9,8 | 9,8,7 win | 8 mac | 7 macPremiere Elements: 15,14,13,12,11,10,9,8| 9, 8, 7 win | 8 mac | 7 macRoboHelp: 2015Download and installation help for Adobe linksDownload and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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