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Problems with deactivation / Computer not available / Acrobat Pro 2020

New Here ,
Jun 28, 2024 Jun 28, 2024

[Image with S/N removed]

 

Hello, unfortunately after reinstalling I cannot use the license I purchased two years ago (Acrobat Pro 2020).
- I logged in on one computer and deactivated Adobe. Unfortunately, that didn't make any difference.
- I no longer have access to two older computers on which the license was activated (scrapped and stolen).

What can I do now?

The activated computers are not visible in my online account.

Thank you for your support!

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Al Assistant
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Community Expert ,
Jun 28, 2024 Jun 28, 2024

==> https://account.adobe.com/plans/


Acrobate du PDF, InDesigner et Photoshopographe
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Community Expert ,
Jun 28, 2024 Jun 28, 2024

NEVER POST A SERIAL NUMBER TO A PUBLIC FORUM!

 

Anyone can take it and use it, and then you'll really have a problem...

I've removed the image with the S/N from your post.

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New Here ,
Jan 17, 2025 Jan 17, 2025
LATEST

did you find a solution? i have the same problem

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