Protected files can't be sent for comments, even though commenting is allowed in security settings

Forum|Forum|1 year ago
October 16, 2024
2 replies
444 views

I created a PDF form of a letter we send often. I password protected it to prevent against accidental edits. The security settings are set to allow for filling of form fields, commenting and signing.

I am able to fill/comment/sign but I get an error when trying to share the document. "Protected documents can't be sent for comments."

I have tried rebooting and repaired the installation.

This topic has been closed for replies.

try67

Community Expert

Just send it yourself, instead of via the application. Create an email and attach the file to it.

Thom Parker

Community Expert

Yep, that was the answer.

The reason the Collaboration won't work with a protected file is because it has to change the document metadata.

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often

Thom Parker

Community Expert

Password protection is not allowed, so there is nothing you can do about it. But maybe there is something else you can do.

What kind of accidental edits are you protecting against?

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often

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