"AdobeAcrobat Quit unexpectedly" when attempting open application on MAC OS

[Jordan26662153u1qx]

When attempting to open AdobeAcrobat on my MacBook Pro runnin 12.3.1 I immediatly recieve this error message. 

I have attempted to follow troubleshooting steps, including the cleaner tool, but recieved a 404 error message when clicking the link. Any help or a point in the right direction would be greatly appreciated. 

[Amal.]

Hi @Jordan26662153u1qx 

Hope you are doing well and sorry to hear that.

Please go through the help page https://helpx.adobe.com/acrobat/kb/error-acrobat-pro-dc-quit-unexpectedly-when-trying-to-open-acroba... and see if that works.

Regards

Amal

[Jordan26662153u1qx]

Hi Amal, 

That is the page I used, but when clicking https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html link, in step 1, I recieved a 404 error

[Amal.]

Hi @Jordan26662153u1qx

I tried to open the link and its working fine. Please try to copy the link and paste in the different web browser and see if help, also, please try to clear the cache memory of your web browser and try again.

Regards

Amal