"Always Show Document Pages Size" in "Page Display" preference is suddenly not working !!!

[Michael310632523pt2]

I always rely on the Document Page size in the lower left frame bar of any and all PDF windows.  For some reason, today it is gone.  I have restarted Acrobat, rebooted my machine.  I have even deleted the Acrobat preferences and let it create a new preference file.  No matter what, this check box clicked or not clicked, does not yield me what I have relied on for many years.

Thoughts please.

Acrobat DC for Mav. v 2023.006.20320

[Amal. · Accepted solution]

Hello All,

The latest Adobe Acrobat version, numbered 23.06.20360, has been released to resolve this issue. To ensure you have the most up-to-date software, please follow these steps:

1. Open Adobe Acrobat.
2. Go to the "Help" menu.
3. Select "Check for Updates."

After updating, be sure to reboot your computer to complete the installation. For more detailed information about this new release, you can visit the following link: Adobe Acrobat Release Notes.

If you have any questions or encounter any issues during the update process, feel free to ask for assistance.

~Amal

[Max2490036440ep]

This is literally the worst update that's ever happened - there was no reason to remove the static box with the dimensions and now this makes my job even harder. I've wasted almost two hours this morning just trying to figure out a way to roll-back to a previous update of acrobat so that I can actually use it again - which is almost impossible because for some reason Adobe wants Acrobat in particular to suck forever and doesn't give you options for previous versions. I hope everyone who worked on removing this functionality has a terrible time and thinks about how they screwed up a perfectly good feature.
FIX THIS.

Or at least give us the option to roll-back to a previous update or, hey, maybe don't have an entirely separate preference inside Acrobat that you have to disable to prevent auto-updating along with the auto-update option you have to disable in Creative Cloud, like, who even thought of that? You should NOT be pushing updates through on individual programs if the whole thing is that you can control the entire suite from Creative Cloud.

[Whurpurgis]

Boooooo!

[designt80276254]

Dear Adobe

Horrible answer! The best thing you can do is stop messing up what isn't broken.

[Jim5F93]

It wasn't broken. It didn't need fixing! Restore the page size display.

Also, I've tried hovering on the lower left corner and I get nothing!

[Neil LCC]

Nope

[Connie32465271v0be]

I don't see the dimensions even when I hover in the corner. I uninstalled and reinstalled Acrobat, restarted multiple times. HELP?!?!

[pault17485401]

Have you unticked the 'Always how page display' in Page Display preferences? That 'switched on' the hover for my users.

[Blue Chip KC]

This is a horrible update. We need to have the option to ALWAYS see the page size. Just like it's been for years. Please do something about this.

[Lindsey-Love]

I work for a commercial and have to quickly view 50+ different-sized PDFs on an average workday to check their sizes. I have a multi-screen workflow and lose my mouse location constantly. I do not have time to hover in a specific area to view page sizes I should be able to quickly reference at a glance. Forcing us to hover in a specific screen area to view a page size is not an improvement. This was already an option that many of us chose to override with the "Always show page size" selection, which is now completely broken thanks to this update. Please resolve this.

[adventurous_amazement16B8]

Dunno if you've come across this yet, but rapidly moving your mouse back and forth on a mac should make your curser look really big and easy to find. Doesn't fix the ill-advised removal of the page size though.

[Lindsey-Love]

Yes, that's an immensely helpful feature I'm grateful for on a daily basis! Still don't want to have to move my refound giant cursor to a specific area of the screen for the page size though. Hahahaha. Blew my mind that you couldn't view the page size at all unless unchecked the "always show" option. Apparently,  "Always" now means "Never" to Adobe.

[ideasmithlfs]

Yes... I too have been restarting to find out why this disappeared. So dumb... something that we could just automatically see we now have to take action to see. How is that making me more efficient!

[LucijaLUart]

I can not see the Page dimensions on hovering (Mac OsX Monteray and Ventura).

[Kid_Charlemagne]

Who in your organisation thought this would be a great improvement? And then leave the tick box in the preferences. It seems a very early April Fools trick. How can you call this an enhancement? Please revert. I use this feateure every day, all day and so do my colleagues.

[Fanntabulous]

Hovering doesn't work for me!

[holly0101]

You have to untick 'always show doument page size'

[hydra77]

C'mon! This is not an improvement. You've literally taken away functionality for aesthetics. We need a functional product. Bring back the always on page display for those who want it.

[George TNG]

Just adding my voice to agree that the page size should always be displayed, assuming the user has set preferences that way. Hovering the cursor is an extra pain – I want to see page size at a glance, not requiring extra effort. Please reverse this ill-advised "upgrade".

[KKSDesign]

I use acrobat for prepress and print production. Having the pages size permanently is really convenient. Please go back the way it was. So frustrating!!!

[traceys17759580]

ridiculous change (and I can't veven get it to 'hover')

it was so simple, and I;ve just wasted an age looking at soemthing that didn't need  any interference

[Chip_LVC]

I also wanted to voice my displeasure at Adobe removing the scroll bars regardless of what my System Settings are set at. I like to see my scroll bars, ALWAYS, and they just decided that they would ignore my desires! I am guessing this is related to the update that took away my page size display. This doesn't seem to be a modern scroll experience to me. 

[pault17485401]

Same here. We process hundreds of pdfs per day and check the dimensions of every single one. Acrobat DC update has broken this.

I presume from the reference to modern scrolling framework that the page display window is now hidden behind a scroll area? Because, even if we hover the dimensions box isn't appearing…unless it's white on white…

There isn't a roll back available in the CC app either, who at Adobe shall I apply to have a pdf gets through with the wrong dimensions as the publishers and printers are sure to come to us for compensation…?

[Michael98092003]

What subtle synonymous meaning of the word "always" is too hard to understand?
We – and many others – need a 24/7/365 (that’s always) visible display of the dimensions of the PDF on screen.

This feature is not "nice to have". It’s no workaround to see some figures when hovering around.

I. Need. To. See. It.

[NCZ]

I must agree with the rest of the forum. Adobe needs to bring back page display as it was. It is not productive to hover your cursor in the corner for every page you need to check in a file. Fix your mistake Adobe.

[porkozone]

Our group is having the same issue. Page size not honoring 'always show', scroll bars not apprearing, and pitstop issues as a result of v 2023.006.20320

We were going around our group and turning off acrobat's auto-update, hoping stop the pain for those that had not already been auto-updated. We ran into one associate who had the latest version, we turned off the auto-update, and a few minutes later he said "it's auto-updating again?" When that was done, he was actually back on the previous version, not the broken one. And in being the older version, all of the "issues" were back to normal.

Maybe, just maybe, Adobe has pushed out a auto-downgrade? Has anyone else seen this happen?