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EWP Solutions
Participant
January 13, 2022
Question

"De initialisatie van de fontservermodule is mislukt"

  • January 13, 2022
  • 1 reply
  • 511 views

I get this message about fontservermodule and can not open my acrobat DC

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Community Manager
January 13, 2022

Hi there

 

Hope you are doing well and sorry for the trouble.

 

We need some more information for a better understanding:

  • Are you on MAc or Windows machine and what is the version of the OS?
  • What is the workflow/steps you are doing and what error message you are getting? Please share the screenshot of the same for a better understanding?
  • What is the version of the Adobe Acrobat DC you are using? To check the version go to Help > About Acrobat and make sue yo have the recent version 21.11.20039 installed. Go to Help > Check for updates and reboot the computer once.
  • Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on anshared network/drive, please download it to your computer first and check again.

 

We are here for help, just need more info.

 

Regards

Amal