"Error 2753. The File acroservice.exe is not marked for installation" when installing Acrobat 2020

[Shannon248159554s33]

Still getting this error after running the "RegistryKey_CommonFileDirValue" file and also uninstalling previous Adobe Acrobat installations.  Any recommendations would be appreciated.

[Amal.]

Hi @Shannon248159554s33 

Hope you are doing well and sorry to hear that.

Please go through the help page https://helpx.adobe.com/acrobat/kb/error-internal-error-2753-install.html and see if that works.

Regards

Amal

[Shannon248159554s33]

Amal, 

I tried this fix as well and it also did not remedy the issue.  If there are any other suggestions, I am all ears.

[Amal.]

Hi @Shannon248159554s33 

We are sorry to hear that the issue still persists, Would you mind collecting the Adobe CC logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html  , Procmon logs (Win Only) https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/acromonitor.html  and share them via any cloud storage. Just upload the log file to the cloud, generate the link, and share that link with us for further investigation.

Regards
Amal