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mark_hg70025354
mark_hg70025354
Participant
September 24, 2017
Answered

"Save As" Windows Not Controllable

  • September 24, 2017
  • 2 replies
  • 6567 views

Using Acrobat Professional 9.5.5 on Windows 7, I have suddenly lost the ability to resize the Save As Windows, whether from a print to the .pdf printer, or using the Edit-Save As Key. Documents open normally as defined. But, when trying to save the .pdf as something else, the Save As Window opens in "full-screen", covers the source document, cannot be moved by dragging the top margin, and even though the 45-degree re-sizing arrows exist in the corners, does not respond to the commands to re-size. The only updates recently acquired are for Adobe Flash. I have checked all settings in the Properties and Preferences Pages, but find no solution. Is it time to reload the application (and all 20 or so application updates)?

    Correct answer Curtis1587

    Open Save As. With the Save As window open click on the Adobe Reader icon in upper left and hit Restore. It worked to reduce mine back to the default smaller size.

     

     

     

    2 replies

    T
    Test Screen Name
    Legend
    September 26, 2017

    I never noticed the resize "roof" in my Acrobat Pro 9 SAVE AS dialog, but there it is. I can increase the size but not decrease it below the original size.  Since I have no ideas on that, let's look at the other issues, which might illuminate the first one. I don't understand what you mean by "The command for the windows to mimic the original size". What is that?

    The Settings button in Save As is always greyed out when saving as PDF. It is available if you choose some different types. That, at least, is normal.

    mark_hg70025354
    mark_hg70025354Author
    Participant
    September 26, 2017

    The system is set for initial pages to open as single-page continuous at 25%, but now everything opens at 31.5%. Even if I select the document properties to resize window to initial size, it no longer does so. Finally, my Save As Window is "locked" at full-screen covering the initial Acrobat document screen, cannot be moved to the adjoining screen, and cannot be downsized, as you say that you can to, but not smaller than the original screen.

    By the way, daily security runs have revealed no issues there.

    This all just happened. Unless you have another idea to try, I'm going to re-load the application, as it would seem a glitch there is now the most likely issue.

    T
    Test Screen Name
    Legend
    September 25, 2017

    I don't remember that it could be resized in that version. Is there another problem besides the lack of resizing?

    mark_hg70025354
    mark_hg70025354Author
    Participant
    September 25, 2017

    Thanks for responding. This version has previously allowed for control over the window size, and for movement of the window between screens and around on a screen - those functions have been lost. The screen size arrows in the corners, and the "roof" in the lower right corner are there, but inoperable. The command for the windows to mimic the original size - set at 25% - has also been lost so it seems like the command - set at "Properties/Initial View" - for magnification at 25% and "resize window to initial page" are no longer being honored. Also, the "Settings" box at the right side of the Save As Window is greyed-out or inactive.

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