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"The document could not be saved" error - Acrobat for Mac

Community Beginner ,
Jun 06, 2024 Jun 06, 2024

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I'm using Acrobat Pro 2020 for Mac, Mac OS Sonoma 14.5.  I am trying to add information to a document that is a fillable form, part of which was filled out already by an employee (but not signed). I have added info but now when I try to save, I get the error "The document could not be saved. The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder."  

 

Trying Save-As gets no result; in fact the option is greyed out. I'm attaching photos of the greyed out menu option and the error message.  I am having this issue with two different forms that I have open right now.

 

Screenshot 2024-06-06 at 11.01.21 AM.pngScreenshot 2024-06-06 at 11.01.29 AM.png

TOPICS
General troubleshooting , PDF , PDF forms

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