"There was a RAISE without a handler. The application will now exit"

Hi,

Let's see if we can get your Acrobat up amd running before Christmas Eve.

Here are a few suggestions:

• Just for troubleshooting purposes uninstall the CC Desktop app. You may need to use the Creative Cloud Cleanup Tool and check how the Acrobat behaves without the CC app running in the background
• If the suggestion above results in no relevance, verify your macOS extensions; you need to identify if security settings have changed; enable or disable mac extensions that appear suspicious
• If your Acrobat continues to misbehave then boot in safe mode. Your Acrobat should open without closing and this will give you a chanve to use the "Repair Installation" found in the Help menu. Reboot and check again.
• If up to this point none of tje suggestions above worked, then download and run the Adobe Acrobat Cleanup and Repair Tool to completely remove old traces of your current  version: https://labs.adobe.com/downloads/acrobatcleaner.html 

• Using the cleanup and repair tool should be good enough, BUT, If the problem persists after applying the Cleanup and Repair Tools, use the following guidelines to see if more hidden traces of the software are still lingering in your macOS: https://www.nickromero.com/completely-remove-adobe-from-your-mac-in-2-steps/ 

• To reinstall Acrobat Pro DC use the full offline installer from here: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html 
• If the reinstallation goes well with the link referenced above, login with your AdobeID to activate your subscription again.
• If the offline installer method doesn't work try the creative cloud website installation method or the CC Desktop app method guided here: https://helpx.adobe.com/download-install/kb/download-install-acrobat-subscription.html 

Exact the same problem for me: I can't start adobe acrobat anymore, it crashes every time after about 1 sec.

I reinstalled Acrobat, but it didn't help.

Adobe Acrobat 19.021.20058

MacBookPro 15-inch 2017, 3,1 GHz Intel Core i7, 16 GB RAM

MacOS 10.14.6

Hi,

If this happening with just one file or with every PDF document you open with Acrobat?

what version of Acrobat are you using and what is the operating system?