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dcdudley
Participating Frequently
February 13, 2018
Question

Re: ftp site is prompting for a password

  • February 13, 2018
  • 5 replies
  • 12561 views

Although this thread is over two years old, access to the ftp.adobe.com site still remains a problem. I've been never been able to successfully download Acrobat Pro .dmg update files through the link provided* by Adobe. A panel pops up instructing me to "Enter name and password for the server "ftp.adobe.com."

Any advice will be gratefully received.

*15.006.3041x Planned update, February 13, 2018 — Release Notes for Acrobat DC Products

This topic has been closed for replies.

5 replies

A
amstland322733881p5n
Participant
September 14, 2023

Using Command Prompt:

ftp

open ftp.adobe.com

username: anonymous

password: anonymous

Same username and password in an ftp client if you use one

    DMerces
    DMerces
    Participating Frequently
    August 8, 2022

    I have just successfully tested access using the WinSCP client (https://winscp.net/eng/index.php) with the following settings:
    File Protocol: FTP
    Encryption: No encryption
    hostname: ftp.adobe.com
    Port number: 21
    User name: anonymous
    Anonymous login: checked
    Password: auto-filled 

     
      Dave__M
      Community Expert
      Dave__MCommunity Expert
      Community Expert
      August 8, 2022

      It worked for me in Filezilla as well.

      Dave

        W
        wrolison
        Inspiring
        February 12, 2019

        Happening again.

        FTP site now asking for password.

        Thankfully can still get updates from:

        Reader Full: Adobe - Adobe Acrobat Reader DC Distribution

        Reader Update: http://ardownload.adobe.com/pub/adobe/reader/win/AcrobatDC/1901020091/AcroRdrDCUpd1901020091.msp

        Acrobat Update: http://ardownload.adobe.com/pub/adobe/acrobat/win/AcrobatDC/1901020091/AcrobatDCUpd1901020091.msp

        Source: Adobe veröffentlicht Acrobat Reader DC Version 2019.010.20091 mit Sicherheitsverbesserungen und Bug Fixes – it-blogger.n…

        try67
        Community Expert
        try67Community Expert
        Community Expert
        February 12, 2019

        Working fine for me...

        try67
        Community Expert
        try67Community Expert
        Community Expert
        February 13, 2019

        Thanks

        Just to be clear:

        Similar screen in Firefox, chrome, etc. And no, anonymous login does NOT work.


        I'm not getting that message. I'm getting this, no matter what folder I try to access:

        Update: Now it's working again... Maybe they just fixed it?

        Bani Verma
        Community Manager
        Bani VermaCommunity Manager
        Community Manager
        February 19, 2018

        Branched out as a new thread.

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        February 13, 2018

        it's working for me now,

        try a different browser or ftp client

        D
        dcdudleyAuthor
        Participating Frequently
        February 13, 2018

        Hmmm...no joy. Oddly, the same link takes me to an altogether different screen. Opening the link to Acrobat2015Upd1500630416.dmg

        brings up the request to enter a username and password to the ftp.adobe.com site. Note: this has been a persistent problem since I acquired the product in 2015. However, with Adobe's email update alert, I was able to find a more conventional path and successfully downloaded and installed the 30146 update. Whatever works, I suppose...many thanks for your swift response.

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        February 13, 2018

        you're welcome.

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