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G
Gokce Gunaydin
Participant
May 13, 2022
Question

Re-installing Adobe Acrobat DC

  • May 13, 2022
  • 2 replies
  • 606 views

Hello,

Today, i couldn't open Acrobat DC in my mac. I opened creative cloud to uninstall it, then i tried to reinstall but it failed to reinstall. Can you help me?

Thanks

This topic has been closed for replies.

2 replies

Harsh Vardhan Pareek
Harsh Vardhan Pareek
Participating Frequently
May 17, 2022

Hi @Gokce Gunaydin 

 

As per the issue description mentioned above, that app does not launch. To re-install the app kindly try this direct link and check if it installs fine. 

https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

Also, here is a help document you can refer to for installation issues: https://helpx.adobe.com/in/acrobat/kb/troubleshoot-reader-installation-mac-os.html

 

Let us know if that helps.

 

Thanks,

Harsh

G
Gokce GunaydinAuthor
Participant
October 31, 2022

Hello again,

After i applied this, it worked a while but now again i can not open adobe acrobat. I have acrobat v22 and mac os v11.0.1. I again tried above solution, i clicked link however it is not downloaded.

Can you help me again?

 

Thanks

Karl Heinz Kremer
Community Expert
Karl Heinz KremerCommunity Expert
Community Expert
October 31, 2022

I just tried the download link, and it seems to work. What do you see when you try to download? 

Karl Heinz Kremer
Community Expert
Karl Heinz KremerCommunity Expert
Community Expert
May 13, 2022

What exactly happens when you try to reinstall the application? Which version of Acrobat are you trying to install, and what is the operating system version you are using? 

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