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davidd8637599
Participant
January 11, 2018
Question

Re: SERIAL NUMBER REVOKED?!?! Acrobat XI

  • January 11, 2018
  • 3 replies
  • 1010 views

Same thing is happening to me - Acrobat XI, purchased in 2013, and just recently, "Serial number revoked". Be nice if I could get an actual person to resolve this. Support just says they're experiencing extended wait times due to volume. Adobe, turn me back on!

This topic has been closed for replies.

3 replies

try67
Community Expert
try67Community Expert
Community Expert
January 12, 2018

Did you purchase it from Adobe directly, or from a third-party? Have you ever registered it with Adobe?

Bani Verma
Community Manager
Bani VermaCommunity Manager
Community Manager
January 11, 2018

Branched out as a new discussion and moving to Installing, Updating, & Subscribing to Acrobat​

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
January 11, 2018

I don't work for Adobe, so these saved links are all the help I can offer

Invalid Serial Number https://forums.adobe.com/thread/2359923

-Problems with software validation https://forums.adobe.com/thread/2273259

-Warning that software is not genuine http://www.adobe.com/genuine.html

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