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BessemerHD
Participant
January 11, 2019
Question

Reader Extended PDF in Adobe 2017 Doesn't Seem to Work Correctly

  • January 11, 2019
  • 0 replies
  • 261 views

I have a form that was created with Adobe Livecycle ES4. I need it to be able to be signed by all of the following:

Adobe Reader DC

Adobe 2017 Standard and Pro

However, when I enable Reader extensions, when I click on the signature field in DC nothing happens. The normal pop-up to choose a signature doesn't show at all. I can edit the PDF, but not able to sign. I also can't sign the same form in Adobe 2017 Standard or Pro I get the below error.

An important note: If I apply the Reader extensions to the same form from Adobe XI Pro than everything works fine. I can sign it from DC and both 2017 Standard and Pro. So it is an issue strictly with Adobe 2017 Pro applying the reader extensions.

Please let me know if you need more information.

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