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Greg Scher
Inspiring
July 15, 2023
Question

Readiris Pro OCR Add-in

  • July 15, 2023
  • 2 replies
  • 2414 views

Hello!

 

I recently purchased Readiris Pro 17 OCR software and I'm wondering how to add it as an add-in to my Acrobat Pro 2020. The coding built into Acrobat isn't very helpful, so I'm hoping to make the most out of Readiris Pro. During installation, the program detected my Microsoft Office Word and HP Color Laserjet printers along with their drivers. I now need to add them to Acrobat Pro to ensure full functionality. Any suggestions?

 

Thank you!

This topic has been closed for replies.

2 replies

Bernd Alheit
Community Expert
Community Expert
July 16, 2023

Have this software a plugin for Acrobat?

Greg Scher
Inspiring
July 16, 2023

Acrobat 2020 has Readiris 16 as its OCR built into it. When I performed the Readiris upgrade, it uninstalled version 16 and then installed version 17. It's been a problem ever since. I have a techie from Readiris that is supposed to call me early tomorrow to help sort this out.

try67
Community Expert
Community Expert
July 15, 2023

You should contact the support for this plugin.

Greg Scher
Inspiring
July 15, 2023

LOL. Who do you think sent me here?

try67
Community Expert
Community Expert
July 15, 2023

Well, it's their responsibility to make sure their product works for their customers. I suggest you go back to them and demand a solution. If they can't provide one, ask for a refund.