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Participant
May 5, 2020
Question

Receiving "One or more pages are in use and could not be deleted." when deleting page from PDF.

  • May 5, 2020
  • 1 reply
  • 4668 views

I am receiving "One or more pages are in use and could not be deleted." when trying to delete pages of a PDF using Adobe Acrobat XI Pro. It is updated to the latest version. Tried repairing, no change. Tried changing PDF/A View Mode to never, no change. Have tried completely uninstalling (including deleting registry keys) and re-installing and still receiving same message. Any help would be greatly appreciated.

1 reply

Amal.
Community Manager
Community Manager
May 6, 2020

Hi there,

 

We are sorry for the trouble. As described, you are getting the error message 'One or more pages are in use and could not be deleted'

 

Please try the following steps and see if that works

 

  • Reboot the computer and try again.
  • Please try to turn off the protected mode for testing. Go to  Preferences > Enhanced Security > Turn off the protected mode and uncheck the enhanced security> Click ok and reboot the application and check
    Note: Please turn on the security after testing.

 

If it still doesn't work 

 

 

Additionally, please refer to the help article (https://helpx.adobe.com/in/acrobat/kb/end-of-support-acrobat-xi-reader-xi.html)

 

Regards

Amal

CoMPaulAuthor
Participant
May 12, 2020

Hello Amal,

 

Thank you for your reply. I've tried similar steps and still receive the error. We have found a workaround for this so it is no longer an issue. Have a great day!

Amal.
Community Manager
Community Manager
May 14, 2020

Hi there

 

We are glad to hear that the issue got fixed using a workaround.

 

Would you mind sharing the workaround you have used to resolve the issue so that it can help other users in this community experiencing a similar issue?

 

Regards

Amal