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Participant
September 3, 2024
Answered

Redacting signatures AFTER making an accessible pdf

  • September 3, 2024
  • 1 reply
  • 320 views

I made a pdf accessible using the Accessibility Wizard and then went to redact signatures after the fact. In doing so, I've lost all of the accessibility changes, is this normal? How can I redact signatures on an accessible pdf without losing the accessibility changes?

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Correct answer Tariq Ahmad

Hi @dean_spouszta_5622

 

Sorry for the delayed response and troubling experience. 

When you make the file accessible, the accessibility data stored in the file is stored as metadata. I am assuming that when you redacted the file and ran the redaction tool, you may have cleared the metadata as well, hence the problem. 

 

To know more about metadata, please read this: https://helpx.adobe.com/acrobat/using/pdf-properties-metadata.html 

 

Let us know if you have more questions. 

~Tariq

1 reply

Tariq AhmadCommunity ManagerCorrect answer
Community Manager
November 12, 2024

Hi @dean_spouszta_5622

 

Sorry for the delayed response and troubling experience. 

When you make the file accessible, the accessibility data stored in the file is stored as metadata. I am assuming that when you redacted the file and ran the redaction tool, you may have cleared the metadata as well, hence the problem. 

 

To know more about metadata, please read this: https://helpx.adobe.com/acrobat/using/pdf-properties-metadata.html 

 

Let us know if you have more questions. 

~Tariq

Participant
November 12, 2024

Thanks Tariq. So perform the redaction first then run the accessibility wizard?

Community Manager
November 13, 2024

Sadly, that is the way to make it easier @dean_spouszta_5622!

Feel free to reach out if you have any questions in the future.

 

~Tariq