Redaction tool redacting in unwanted areas

Hi @JAFSG 

Hope you are doing well. Sorry for the delay in response.

Are you experiencing this issue with a particular document? Please try redacting another file and see if that helps.

Also, 

Acrobat and Reader official update 23.003.20244 is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates>reboot Acrobat.

More information about this release is here: Release Notes | Adobe Acrobat, Reader

If this doesn't work, then, 

Navigate to Acrobat>Edit>Preferences>Security (Enhanced)>disable "Protected Mode at Start-up", "Protected View" and "Enhanced Security">OK>close and reopen Acrobat [windows only]

Note: these changes are only for testing purposes. Once tested, please change it back to the previous setting. 

Let us know if this helps!

Thanks,

Akanchha