Redactions added by another person were not permanent

Forum|Forum|3 years ago
January 21, 2023
2 replies
1396 views

I have Adobe Acrobat Pro. My own redactions of files work normally.

But I sent a copy of my redacted file to someone else, who added a few additional redactions.

When that person sent the file back to me, the new redactions were not "permanent." When I tried to print

the file, even to a PDF, the new redactions were not present. I could click on the added redactions and instantly move or remove them.

Please let me know how I can deal with this, to make the new redactions permanent.

Thanks a lot!

This topic has been closed for replies.

try67

Community Expert

They either didn't apply them, or didn't use the Redaction tool, but something else to "cover up" the text, thinking it's the same (it's not, as you saw).

G

GK1628Author

Participant

Thanks, I think this must the issue. The other person probably used something other than the redaction tool. But I'm surprised that their changes appeared the same as a redaction on the screen but did not appear when I printed to PDF.

try67

Community Expert

It's not surprising, since what they did is not really redacting the information, just covering it up (probably with something like a field or a comment), and that can be made visible on screen but not in a print-out. It's also trivial to remove this "cover" entirely.

Bernd Alheit

Community Expert

Use the redaction tool in Acrobat Pro.

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