Refusal of Adobe to let me cancel a trial subscription

Forum|Forum|3 years ago
August 15, 2022
1 reply
244 views

I have a 7-day free trial of AdobePro. I have tried many times but you website freezes and refuses me the opportuity to complete the cancellation.

I think it wouold be theft if you still charged my Credit Card under these circumstances.

Cancel subscription

This topic has been closed for replies.

try67

Community Expert

Indeed, that is not very good practice. I recommend you try it again, maybe using a different browser on a different machine. If it still doesn't work contact Adobe directly and request they cancel it. If all else fails, report this issue to your bank and/or credit-card company, and have them block the payment.

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