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Participant
July 22, 2023
Question

Regarding Refund of yearly subscription

  • July 22, 2023
  • 1 reply
  • 340 views

Dear Sir/Madam,

On 18th July I started a 7 days free trial of adobe subscription and instantly an amount 2600 got deducted from my account (yearly subscription), after using subscription services for a while I didn't find it handy.I cancelled it on 20th July Also I mailed Google regarding cancelation of the premium subscription in which they replied they had cancelled the subscription on my behalf unfortunately refund part isn't where they can do much.
With this mail I would like to request you to initiate the refund process of 2600(Two Thousand Six hundred only). And also it was clearly mentioned in the app that money was refundable.
Details are as follows
[PERSONAL INFORMATION REMOVED BY MODERATOR - THIS IS AN OPEN FORUM NOT ADOBE SUPPORT, PLEASE DO NOT POST PERSONAL INFORMATION]
 
Kindly do the needful. 
Thanks & Regards.
This topic has been closed for replies.

1 reply

JR Boulay
Community Expert
Community Expert
July 22, 2023

This is a public forum, not Adobe support. Users, including the Community Experts, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.
Adobe provides support through the Chat function on the contact page, through a phone call, or through Twitter. There is no email support.

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