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S
shay_df
Participating Frequently
October 28, 2012
Question

remove password security on acrobat 11

  • October 28, 2012
  • 3 replies
  • 56621 views

hello!

when i try to remove password security from my pdf file , i get this message

anyone knows why?

it doesn't happen on acrobat 9

This topic has been closed for replies.

3 replies

J
jayagopal_k
Participant
June 11, 2014

There is a work around,Just open the secured PDF file and select Print.

In the Print option,give to print as PDF (depends upon the software installed,for example Nitro PDF creator will be displayed,incase you have installed Nitro PDF) instead of any printer name.

Save the file and use the same without password.

WeyrCat
WeyrCat
Participant
November 1, 2012

Hi! I'd love to find out how you remove the passwords at all... My paystubs come passworded but the company changes the password every month (so I have to remember or note which pw goes with which stub, because the ones that already came I cannot change!) It's unbelievably frustrating.

D
Dave Merchant
Legend
November 1, 2012

@WeyrCat - if you know the password, in Acrobat you can use Tools > Protection > Encrypt > Remove Security.

@shay_df - I assume you previously Reader-extended the document, in which case Acrobat has signed the file. You cannot remove the underlying password security  until you de-extend the rights using File > Save a Copy.

S
shay_dfAuthor
Participating Frequently
November 1, 2012

i did that. i've saved a copy. and still got these messages , can it be a bug on this version(11)?. try this and please let me know

D
Dave Merchant
Legend
October 28, 2012

The message is self-explanatory. A file with a digital signature isn't editable.

S
shay_dfAuthor
Participating Frequently
October 29, 2012

there is no digital signature on this file

S
shay_dfAuthor
Participating Frequently
November 4, 2012

You say you've saved a copy but you haven't confirmed that you opened the copy.

It must go like this:

open file A with reader enabling

save a copy as file B

close file A (which was not changed, and is still reader enabled)

open file B


this is what i do:

1. i'm opening the file (the extended one)

2.i'm saving a copy (with a different name)

3.i get this note:

4. i click ok

5.i close the extended file

6. i try to open the new file - it always says that:

"the file is in use. enter a new name or close the file thats open in another program"

7.i completely close the Acrobat Pro

8. i open the new file again

9. it asks me for the password

10. i type the password

11.the new file is opened

But...it still a reader extended file ( i see that on file/properties/security - the messages at the bottom of the dialog, as written up on Steven Madwin note

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