Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
2

Remove the McAfee Installation

New Here ,
May 18, 2022 May 18, 2022

I know you have locked previous threads about this, but I feel so strongly about this I have gone out of my way to register and bring it to your attention again

 

Remove this disgusting practice of installing McAfee by default. The download page selects the installation of this terrible software by default and completely erodes trust in your brand and products.

 

Going forward I will be looking for viable alternatives to all Adobe software and this is likely the response of most of your customers after having to uninstall this trash.

TOPICS
Standards and accessibility
22.4K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
New Here ,
May 02, 2024 May 02, 2024

I could not uninstall the MCAfee app through Windows settings. A McAfee advertisement came up. However exiting out of the advertisement window, stopped the uninstall process. I went to the Programs(x86) folder and under McAfee I searched for executables that might be related to the advert. I found "mc-webview-cnt.exe". I deleted this file, then uninstall worked.

View solution in original post

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 18, 2022 May 18, 2022

Hi,

 

Sorry to hear about your frustrating experience. Your feedback is valuable to us, we'd appreciate it if you can share it with our engineering team. https://www.adobe.com/products/wishform.html 

Additional info:

The installation of McAfee security software is optional. While installing Acrobat Reader, at step-1 there's a dialog box to select or deselect. By default, the dialog is checked, but you can proceed with or without McAfee installation.

 

Thanks,

Akanchha 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 27, 2022 May 27, 2022

This is not true. I experience the same thing the original poster said. I unchecked McAfee during installation and it still installed it. Now I can't uninstall it. It is grayed out in Windows -> Settings -> Apps & Features. And I keep receiving alerts on my desktop from McAfee, asking me to purchase the software. How do I shut this off!?

Carlos2463214010rx_0-1653674287204.png

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 30, 2022 Jun 30, 2022

Hi Carlos,

 

We apologize for the delay in response to your issue highlighted above.

If you continue to experience the same issue, we'd suggest you to once reboot the system and then look for McAfee scan plus under Apps and Features to remove it. 

Is it still greyed out? If yes, then how about removing it from the desktop or the download location it's placed?

 

Thanks,

Akanchha

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 17, 2024 Jun 17, 2024

Might be a good idea, for you to not infect people in the first place.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 04, 2025 Jan 04, 2025

I just wanted to take a moment to thank #McAfee for being a Trojan payload, and thank the horse they apparently rode in on #Adobe.FU McAfee.jpg

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 06, 2025 Mar 06, 2025

This is a categorically false statement.  I specifically looked for an option to not install McAfee and that option was not there.  This is such a slimy and unprofessional way of doing business that it is a surprise to me that anyone still uses Adobe.  I will do my best to ensure that no one I work with or know does.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 14, 2025 Mar 14, 2025

NO, Akanchha, UR WRONG... SMALL UN-ACCESSABLE WINDOW COMES UP AND DOES NOT ALLOW ANY SELECTION.... FOR YEARS YEARS YEARS.... 😞

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 02, 2024 May 02, 2024

I could not uninstall the MCAfee app through Windows settings. A McAfee advertisement came up. However exiting out of the advertisement window, stopped the uninstall process. I went to the Programs(x86) folder and under McAfee I searched for executables that might be related to the advert. I found "mc-webview-cnt.exe". I deleted this file, then uninstall worked.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 24, 2025 Jan 24, 2025

I also registered to voice an opinion here about the abhorent practice of this. McAfee? Really? on a personal computer. There is no reason for it. I've heard in the past one could opt out of the install, now if that exists I dont see it. Slimey, underhanded practices that need to just be stopped.

Acrobat is awesome, it's being tarnished for sure. shame on ya,

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 14, 2025 Mar 14, 2025

THANK YOU THANK YOU THANK YOU THIS REALLY REALLY REALLY WORK WORKED WORKED AFTER YEARS OF ADOVE BAD BAD BAD... 🙂  

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 18, 2025 Mar 18, 2025

Foxit PhantomPDF is what I use. I pay a reasonable one-time fee (2016 was $150 full editing version) and have it working great for years! Great customer service too. I had to use Adobe for Fincen reporting so I had to download something I didn't need.  I'm having trouble with uninstalling this Mcafee as well. They don't even have a choice now. Before, I unchecked a button. When I try to uninstall, a small box pops up trying to convince me to stay, but we can't read everything and the only option is to close via x or minimize. It's hard to find the program files in Windows 11 too per the suggestion. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 18, 2025 Mar 18, 2025

mc-webview-cnt.exe  found this under the c drive program (x86) mcafee and it deleted the whole folder. Good riddance! Thanks for all your help. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 18, 2025 Mar 18, 2025

I tried to download some other IRS document, but it won't let me unless I use Adobe. What kind of %$# is this? I use Photoshop and others from them, but now, I might also seek another software because that's just bullying and controlling. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 04, 2025 May 04, 2025

Adobe's practice of forcing McAfee on users who install Adober reader is abhorent. I have been trying to uninstall McAfee for hours, and I have been unable to do it. Once I get McAfee off my system, and find a viable Adobe alternative, I will never use another Adobe product, EVER.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 04, 2025 May 04, 2025
LATEST

Technically, you are not being forced. One can unselect the option--HOWEVER, one must notice it first! 

To me, that's the tricky part. It's not like Adobe needs the money. I suspect they signed a long-term contract a long time ago when they did need the money. 

 

I accidently installed it once installing the Reader. I simply uninstalled it and the problem was over. Annoying but not really a problem. AFAIK, Reader is the only program that does that. It wouldn't make sense to give up on ALL the Adobe producuts for the Reader. I've never encounted the option on any other installer including Acrobat Pro.

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines