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Erica26004318k3q1
Participant
September 7, 2022
Question

Repeating Redactions

  • September 7, 2022
  • 3 replies
  • 2651 views

When I apply and save redactions, they are repeating across multiple pages (either before or after page applied). I have tried restarting, checking for updates, reinstalling Acrobat DC, and optimizing the pdf prior to redacting. I am using the Pro account through Creative Cloud. I have tried actively applying the "Repeat Across Multiple Pages", then deleting the repeats before applying redactions - the repeated applied redactions still appear. Help!

    3 replies

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    ethan john545
    Participating Frequently
    May 23, 2025

    That sounds incredibly frustrating. It seems like a bug with Acrobat DC's redaction tool not respecting page boundaries. You've already tried all the right steps hopefully Adobe addresses this in a patch soon. Thanks for sharing your experence.

    AnandSri
    Community Manager
    AnandSriCommunity Manager
    Community Manager
    June 19, 2025

    Hello!

     

    I hope you are doing well, and we are sorry for the delayed response and the trouble.

     

    Please install the latest build of Acrobat: 25.001.20531 (Win) | 25.001.20529 (Mac), planned update June 10, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and try again.

     

    If the issue continues, please provide the following information: the current version of the operating system on your device, a sample PDF file, a screen recording with the steps/workflow to reproduce the issue, and the logs from the affected machine. To collect the logs, download and run the Log Collector tool. Make sure to select all log options and attempt to reproduce the issue. After that, close the Log Collector tool; it will generate the logs along with a log ID. Please share this log ID with us for further investigation.

     

    Thanks,

    Anand Sri.

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    Executive5E6C
    Participant
    November 23, 2022

    I am having the same issue as well.

    Whether I redact a single word or multiple, once saved it repeats across all my other pages

      S_S
      Community Manager
      S_SCommunity Manager
      Community Manager
      September 7, 2022

      Hi @Erica26004318k3q1,

       

      Hope you are doing well. Sorry for the trouble.

       

      Can you check if the redactions have multiple entries to a single redaction?

      You can refer to the help article for more: Removing sensitive content from PDFs in Adobe Acrobat DC

       

      Also, would you mind sharing the below information:
      1. The version of Acrobat you are using;

      2. Is this issue specific to a file or all the files?

       

      You can also try installing the 64 bit version of the application from here: Download Acrobat installer for Enterprise term or VIP license (adobe.com)

       

      Hope this helps.

       

      -Souvik.

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      Erica26004318k3q1Author
      Participant
      September 7, 2022

      Redactions do not have multiple entries (except when I tried applying them so I could delete). Running Acrobat Pro DC Continuous Release 2022.002.20191 64-bit. So far, it's only been this document, but it's happened with a "printed" version as well, i.e. I printed to an Adobe pdf, and am having the same issues as with the original.

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