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APenNameAndThatA
APenNameAndThatA
Participating Frequently
May 5, 2023
Question

Report code 2007, of the Appearance Integrity Report, from electronic signature.

  • May 5, 2023
  • 1 reply
  • 7768 views

Hi

When I try to sign documents by visibly certifying them, I get a warning box called "Appearnace Integrity Report" and it says that the "Report code" is "2007" and the "Description" is "Page content may silently change." I wrote a word document from a template, sent it to the person who proof reads what I write, got it back, changed it a bit, and converted it to a PDF. The document was never a form, and no, I don't want to send it to Adobe so they can see what went wrong. What to do? Thanks. 

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    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    May 5, 2023

    Hi @APenNameAndThatA 

     

    Hope you are doing well and Thanks for reaching out.

     

    Please go through the correct answer marked in the similar discussion https://answers.acrobatusers.com/APPEARANCE-INTEGRITY-REPORT-q204358.aspx and see if that helps.

     

    Regards

    Amal

    K
    kmpeterson
    Known Participant
    October 5, 2023

    I am also having this issue.  

    As with the original poster, this is not a form.  My initial discovery for this is also not something I can share, but I recreated it in a form that I can.

    It appears to occur with (some number of) images inserted in a file that is then exported to PDF.  In my case, this is macOS 14.0, and Acrobat 2023.006.20320.  The document I'm including was composed with Microsoft Word, but Apple Pages also causes this issue.  Also, the problem occurs with a file that is generated using the application's built-in "Save as PDF" functionality and also when the document is exported using the macOS Print dialog and then the save as PDF function in that utility.  Also exported the document as PostScript, ran it through the Acrobat Distiller - same issue.

     

    It seems really hard to believe that this warning is correct.  Especially passing explicitly through a PostScript phase, I seriously doubt that it's the case that there is anything "dynamic" is this document simply related to the insertion of a PNG image.

     

    K
    kmpeterson
    Known Participant
    October 5, 2023

    When I take your test file, I can correctly sign this:

    Checking your signed document, I get this:

     


    Hi there, and thanks for the response.

     

    One of the elements of the warning that I receive is that the document would warn any recipient that it "might" have or be altered.  Since you don't see that warning (there's no certificate chain from myself to a trusted root - that's expected) it really does look like the warning is spurious and at least on the signer side can be disregarded (in this case at least).  

     

    I've been using cryptography long enough to not ignore warnings like this, but it does seem like I can do so here.  It'd be great if this is an error and can be fixed - but thanks again for checking on this on your end, that gives me a bit more confidence.   

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