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Participant
July 3, 2023
Question

Request for Digital Signature

  • July 3, 2023
  • 1 reply
  • 1576 views

Hello everyone, may I please request your assistance on this. When I requested the e-signatures of the signatories using adobe acrobat, they cannot use/affix their digital certificates in the document, is there a way to affix their digital certificates in the document when someone requested them to sign the document using adobe acrobat "request e-signature". Thank you very much for your help in advance!

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1 reply

Amal.
Community Manager
Community Manager
July 4, 2023

Hi @Sirius300846497dui 

 

Hope you are doing well and thanks for reaching out.

 

What is the workflow/steps you are doing to request signatures from the user/s?

 

Please go through the help page https://helpx.adobe.com/acrobat/using/send-for-signature.html, and check the steps under Advanced Mode, and add the appropriate signature field in the document before sending it across for signature.

 

Let us know how it goes.

 

Regards

Amal

Participant
July 5, 2023

I cannot input a field for digital signature , tried using the web form but there's no available field for digital signature