Request for lowering subscription fee as long as Acrobat Pro is so bad

Dear Adobe,

I have been using your products for over 30 years now. They have become part of my life.

But Acrobat is by far the worst product I have ever used in those years. It is useless. Acrobat crashes, is incredibly slow, and lacks basic features that the competition has had for years. 

Since I have to use another paid PDF tool, I think it is fair for Adobe to lower the subscription costs because you cannot charge people for this software. I don't think Adobe is proud of this product. It takes away all the joy from using the other Adobe products.

Please consider my request. Thanks