Request for Refund Due to Accidental Subscription to Adobe Premium

Report · Feb 12, 2024

Dear Adobe Support Team,

I hope this message finds you well. I am writing to bring to your attention an issue with my Adobe subscription. Regrettably, I mistakenly subscribed to Adobe Premium, which was not my intention. I am currently a student facing financial constraints, and the subscription fee for the premium service is beyond my budget.

Given my circumstances, I kindly request a refund for the premium subscription fee. This refund would greatly assist me in covering essential expenses related to my education, such as tuition fees and course materials.

I understand that mistakes happen, and I sincerely apologize for any inconvenience this may have caused. I assure you that I have not utilized any premium features during this subscription period.

I would greatly appreciate it if you could expedite the refund process, as the funds are urgently needed for my educational pursuits. Please let me know if any further information or documentation is required from my end to facilitate this request.

Thank you for your understanding and prompt attention to this matter. I look forward to your favorable response.

Sincerely,

Krizhia Logatoc

Report · Feb 12, 2024

This forum is not the way to contact Adobe Support. You should contact them directly for help with this issue, using one of these channels:

Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person, or via phone, during working hours)

Twitter: https://twitter.com/AdobeCare

There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...