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Participant
November 8, 2024
Question

Requesting signature- wont upload

  • November 8, 2024
  • 1 reply
  • 204 views

Hi 

I am look for some help with digital signatures, there seems to be a program error when I go to the next step of selecting where the signature goes the screen stays loading at 72% (see pic below)

Would really appreciate some support to rectify this problem, have tried calling adobe for support and continually get cut off. 

Many thanks 

 

1 reply

S_S
Community Manager
Community Manager
February 20, 2025

Hi @Emma248428057bix,

 

Hope you are doing well. Sorry for the trouble, and the delayed response.

 

We were experiencing server issues when you initially posted on the community. Would you mind letting us know if the issue is fixed now? 

 

If not, please share a screen recording of the entire event for a better understanding and assistance.

 

Also, you can keep an eye on the server outages in case you experience such issue in the future by going to https://adobe.ly/4baP0c8


-Souvik