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Community Beginner ,
Mar 19, 2024 Mar 19, 2024

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This new Adobe Acrobat is bringing me to tears...

 

I have sent out a form for signing--only two fields to complete by a client, that being a signature and a date. Both have the required option selected, however, the forms are coming back to me with a blank date.

 

How is this happening?

 

The problems I am having with the new Adobe Acrobat are so random, I can't figure out what is going on.

 

Yesterday, for EVERY form I sent out, I got the message on my screen "Something went wrong" - see the embedded image. Obviously, all my old ways of using Acrobat is not compatible with the new Acrobat. I just can't figure out which habits I have that are no longer acceptible. There are SO many and it's so random.

 

Anyone able to make any suggestions before I am brought to my knees? We are entering personal tax season and I have over 200 signatures to get... at this rate, we may have to switch to something that is more reliable, just to get us through. I cannot take this much time for a single document to be signed.

 

I am very distressed.

 

Thanks in advance,

Kristine

 

Capture668_AcrobatErrorMessage.JPG

TOPICS
Create PDFs , Modern Acrobat , PDF , PDF forms , Standards and accessibility

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